92jl Privacy Policy

1 Introduction

This Privacy Policy describes how 92jl (92jl.vu) collects, uses, stores, and protects the personal information of players and visitors in the Philippines. It applies to all users of the platform, regardless of how you access it — whether through a mobile browser, desktop browser, or any other supported method.

By registering an account or using any part of the 92jl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.

We may update this policy from time to time. When we do, the revised version will be published on this page with an updated date. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

2 Data We Collect

92jl collects personal information through your direct interactions with the platform and through automated technical processes. The types of data we collect include:

We do not collect more information than is necessary for the purposes described in this policy. Financial data collected during deposits is limited to transaction records — we do not store full GCash or Maya account credentials on our servers.

3 How We Use Your Data

The personal information we collect is used for the following purposes:

• Account management – to create, maintain, and secure your 92jl account, including OTP verification and password recovery support.
• Identity verification (KYC) – to confirm your identity before processing withdrawals and to comply with platform integrity requirements.
• Transaction processing – to record and reconcile deposits and withdrawals made in Philippine Peso through supported local payment channels.
• Platform operation – to deliver the gaming and betting features you use, including sports betting, slots, fish games, live casino, and eBingo.
• Security and fraud prevention – to detect and investigate suspicious activity, protect against unauthorised account access, and enforce the platform's rules.
• Customer support – to respond to your queries and resolve issues related to your account or transactions.
• Platform improvement – to analyse usage patterns and improve the performance, reliability, and features of the platform over time.
• Responsible gaming – to monitor for signs of problem gaming and apply any self-exclusion or account restriction requests you make.

We do not use your personal data for automated decision-making that would produce legal or similarly significant effects on you without human review.

4 Data Sharing

92jl does not sell your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment processors – When you make a deposit or withdrawal through GCash, Maya, or a Philippine bank, the minimum necessary information is shared with those providers to complete your transaction. Their handling of that data is governed by their own privacy policies.
• Identity verification providers – Third-party KYC services may process identity documents on our behalf to confirm account holder identity before withdrawals are released.
• Technology service providers – Companies that help us operate the platform's infrastructure, security, and analytics may have access to certain technical data. These providers are bound by confidentiality obligations and may not use your data for their own purposes.
• Legal and regulatory requirements – We may disclose personal information if required to do so by applicable Philippine law, a valid court order, or a lawful request from a government authority.

Any third party that receives data from 92jl is required to handle it securely and only for the purpose for which it was shared. We do not transfer personal data to parties outside the scope described above.

5 Data Security

Keeping your personal information secure is a priority for us. 92jl applies the following technical and organisational measures to protect your data:

• SSL/TLS encryption on all data transmitted between your device and the platform, including login, deposits, and account updates.
• OTP authentication for account login and sensitive account actions, adding a layer of verification beyond your password.
• Access controls that limit which staff members can view personal data, based on their role and operational need.
• Encrypted storage for sensitive account and identity information held on our servers.
• Activity monitoring to detect unusual login patterns or transaction behaviour that may indicate unauthorised access.

While we work hard to protect your information, no online platform can guarantee absolute security. You also play an important role — keep your password private, do not share your OTP codes with anyone, and log out of your account on shared devices. If you suspect your account has been compromised, contact support immediately.

6 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure, as required to fulfil the purposes described in this policy or to comply with applicable recordkeeping obligations.

• Account and identity data is retained for the duration of your account and for a period following closure to support any outstanding disputes, chargebacks, or regulatory inquiries.
• Transaction records are maintained in line with standard financial recordkeeping practices.
• KYC documents are retained for the period required to satisfy verification and compliance obligations, after which they are securely deleted or anonymised.
• Technical and session data is retained for shorter periods consistent with its operational purpose.

When data is no longer required, it is deleted or anonymised in a secure manner so that it can no longer be linked back to you as an individual.

7 Your Rights

As a 92jl player, you have the following rights regarding your personal data:

• Right to access – You can request a copy of the personal information we hold about you.
• Right to correction – If any of your personal information is inaccurate or out of date, you can ask us to correct it. You can also update basic account details directly through your account settings.
• Right to erasure – You can request deletion of your personal data, subject to any legal or contractual obligations that require us to retain certain records.
• Right to restrict processing – In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to withdraw consent – Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact the 92jl support team using the email address listed in the footer of this page. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before acting on a request.

8 Cookies and Tracking

92jl uses cookies and similar technologies to support platform functionality and improve the user experience. Cookies are small text files stored on your device when you visit the platform.

• Essential cookies – required for the platform to function, including maintaining your login session and remembering your preferences during a visit.
• Analytics cookies – used to understand how players navigate the platform, which pages are visited most, and where errors occur. This data is used in aggregate and is not linked to your personal identity.
• Security cookies – help detect and prevent fraudulent activity and protect your account session.

Most browsers allow you to manage cookie settings. Blocking all cookies may affect how certain parts of the platform function, including login and account features. Essential cookies cannot be disabled without impacting core platform services.

9 Minors

The 92jl platform is strictly for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under this age.

If you are a parent or guardian and believe that a minor has registered an account or submitted personal information on the platform, please contact support immediately. We will investigate and, where confirmed, delete the relevant account and associated data promptly.

Age verification is part of the registration and KYC process to help enforce this requirement. For more information on our approach to player safety, visit the Responsible Gaming page.

10 Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in platform features, applicable law, or our data practices. When updates are made, the revised version will be published on this page with a new "Last updated" date at the top.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify registered players through in-platform notifications or via your registered contact details. Your continued use of the platform after the update takes effect constitutes acceptance of the revised policy.

We encourage you to check this page periodically so you stay informed about how your information is being handled.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 92jl handles your personal data, you can reach our support team using the contact details listed in the footer of this page.

When submitting a privacy-related request, please include your registered account name and a clear description of your query so we can assist you efficiently. We aim to respond to all privacy inquiries within a reasonable timeframe.

For concerns related to platform rules and account conduct, please also refer to our Terms and Conditions.